Refund policy

We have a 30-day return policy, which means you have 30 days from date of purchase. 

To be eligible for a return, your item must be unopened or gently used and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at velvetandvine.service@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accept

You can always contact us for any return questions at velvetandvine.service@gmail.com.

Unfortunately, we cannot accept returns on sale items or gift cards.